Homepal SMS Terms & Conditions
Homepal’s text messaging program is operated by Homepal HX, LLC. Subscribers may receive messages about requested solar or battery consultations, appointment scheduling and reminders, maintenance, and service support.
Consent: You can opt in through the separate SMS consent checkbox on our website form. Providing a phone number or submitting an inquiry does not automatically enroll you. SMS consent is optional and is not required to request information, purchase goods or services, or work with Homepal.
Frequency and charges: Message frequency varies based on your inquiry and interactions with Homepal. Message and data rates may apply.
Opting out: Reply STOP to any Homepal text message to unsubscribe. We may send one final message confirming your request. No further messages will be sent through this program unless you opt in again.
Help: Reply HELP to any Homepal text message for assistance. You can also email info@myhomepal.com or call 214-776-5219.
Delivery: Message delivery depends on your mobile carrier and network availability. Carriers are not liable for delayed or undelivered messages.
Privacy: Our Privacy Policy explains how we handle your information, including mobile information and SMS opt-in data and consent: https://homepalhx.com/privacy-policy
Website use
This website provides information about Homepal’s residential battery backup and solar-system maintenance services. Use it lawfully and provide accurate information when contacting us. Do not submit information about someone else without authorization or attempt to interfere with the website.
Consultations and service agreements
Submitting an inquiry requests contact from Homepal; it does not create a purchase or service contract. Any equipment, work, maintenance coverage, price, scheduling, warranty, or other service commitment is governed by a separate written agreement. Website descriptions and concept imagery are general information, not a guarantee of system compatibility, backup duration, savings, or performance.
Website availability
We work to keep the website accurate and available, but content may change and access may be interrupted. Contact our team to confirm details relevant to your home or service request.
Privacy and contact
Our Privacy Policy describes how we handle your information. For website, service, or messaging questions, contact info@myhomepal.com or call 214-776-5219.